The standardization of processes is essential to increase the efficiency. To be successful on the market in the long term, it is not enough to create structures once. A periodic or situational process optimization is necessary. As well as a permanent control of the processes to identify pain points early on.
The question which any process optimations follow are: What will be done by whom, how and when?
There are many methods and techniques. All fulfilling the goal and creating structures from a different viewpoint.
Typical methods include an approach that recommends the order of tasks and related techniques. As well as proposals for the organization, personnel, culture, and IT.
BPR (Business Process Reengineering)
TQM (Total Quality Management)
BSC (Balanced Scorecard)
PCC (Process Cost Calculation)
For a secure process management, it is essential to design the approach according to the objectives and specifics of the respective company.
But at the same time, the employees need to be part of the design. After all, they are performing most of the tasks in a business. Disregarding their knowledge and value during a project for the implementation or optimization of systems can lead to resignation and demotivation – a high cost to avoid.
In classic methods, the employees are often seen as interchangeable. Which is true to a certain degree. But for a successful company a low employees crunch is as important as making a profit.
Your employees know how the company works. They can add great value for the optimization.
An extra gain can be to find a hidden gem in your employees when you take the time to assess their work style, knowledge – related to their job and unrelated – and their plans and goals.
So, when you start implementing systems or want to optimize your processes provide transparency on the situation.
In addition, it is important to install project structures everyone knows. The little extra costs will pay itself off. Because you are creating a company culture of trust and respect throughout change.