Are you having systems in place in your business? Or do you put them off for fear of landing in a cage?
After all, you left corporate or never worked in it because you don’t want to be under fixed rules?
Well, here is the good news?
Systems are not meant to be a straitjacket.
Quite the opposite. They should be designed to set you and your team free. Free from chaos. Free from feeling overwhelmed by too many moving parts. Free from not knowing how to handle a situation.
So, to fix this once and for all, let’s talk about all the things systems ARE:
1. Systems are a fluid framework that guides everyone involved through their tasks. They leave room for judgment and decision making. Especially without asking the next level manager for confirmation. And most important give possibilities for your employees to grow.
2. Systems are not to be designed by some consultant on the terms of some dogma like six-sigma or kaizen. Only you and your employees know how the business works. BUT a huge majority of business owners and employees either develop organizational blindness or never question the status quo. That is where the consultant comes in. A consultant is there to add extra knowledge from analyzing different businesses. And, most important, not blinded by the shortcoming of the company processes he is confronted with in an every day situation.
3. KISS – yes, for systems the old practice of Keep It Small and Simple is essential. After all, you don’t want to waste time and money by complicating the work. Any process should redesign should save time and make the work easier.
4. A system is a structure of business processes, not any kind of software or app *just for the record* 😉
5. Systems are no one-size fits all band-aid. Once they are built, they will grow and change with your business. So, have a regular check-up in place. And systems can not bridge you over other problems in your business, like knowledge gaps or disciplinary problems.
Long story short: Systems enable you to live the clarity and give the value you set out to deliver to your clients. Systems support you in your mission and goals.
Now, tell me: Do you have systems in place? And which would you like to update or build? And which would you like to update or build?
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